EMERGENCY SERVICE 24/7(289) 513-1247
GTA Generator
24/7 EMERGENCY

Privacy Policy

Introduction

GTA Generator Repair ("we", "us", or "our") operates as a lead generation platform connecting consumers with independent third-party generator service contractors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

This policy complies with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Information We Collect

When you submit a request through our website, we collect the following personal information:

  • Contact Information: Your name, phone number, and email address (if provided)
  • Service Location: Your city or service area within the Greater Toronto Area
  • Service Request Details: Information about your generator issue, service type needed, and any additional details you provide
  • Technical Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools

Important: We do not collect or store any financial information, credit card numbers, or payment details. All financial transactions occur directly between you and the independent contractor.

How We Use Your Information

We use your personal information for the following purposes:

  • Lead Matching: To connect you with qualified independent contractors in your area who can provide the generator services you need
  • Communication: To contact you regarding your service request and provide updates
  • Service Improvement: To analyze website usage, improve our lead generation platform, and enhance user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing with Third Parties

Independent Contractors: When you submit a service request, we share your contact information and service details with independent third-party contractors for the purpose of providing you with quotes and services. These contractors are not our employees or agents. They are independent businesses who operate their own services.

We do not sell your personal information to third parties. Your information is only shared with contractors for the specific purpose of fulfilling your service request.

We may also share information with:

  • Service providers who assist with website operations and analytics
  • Law enforcement or regulatory authorities when required by law
  • Professional advisors such as lawyers and accountants when necessary

Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to improve user experience and analyze website traffic. We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics and similar tools to understand how visitors use our website
  • Marketing Cookies: To track conversions and measure advertising effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service request data is typically retained for up to 2 years for quality assurance and legal compliance purposes.

Information Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Canadian privacy law, you have the right to:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete personal information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Withdraw Consent: Withdraw your consent to our use of your personal information at any time
  • Lodge a Complaint: File a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated

Data Removal Requests

If you would like to request access to, correction of, or deletion of your personal information, please contact us:

We will respond to your request within 30 days as required by Canadian privacy law.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Last Updated: March 5, 2026